Privacy Policy – Malik Express Travel & Tours

At Malik Express Travel & Tours, your privacy is not just a priority—it’s a promise. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including our website, booking engine, and customer support platforms.

Why This Policy Matters

By using our website or services, you agree to the practices outlined in this Privacy Policy. This page is designed to keep you informed about:

• What personal and non-personal information we collect
• How we use and protect that information
• Your rights and choices regarding your data

Note: This policy applies solely to Malik Express Travel & Tours’ digital platforms and does not cover third-party websites or services linked from our site.

1. Types of Information We Collect

Personal Information

We collect personal data when you voluntarily provide it during bookings, registrations, or customer support interactions. This may include:

• Full Name
• Email Address
• Phone Number
• Mailing/Billing Address
• Passport or ID Details
• Credit/Debit Card Information
• Travel Preferences
• Any other data submitted voluntarily through forms, emails, or calls

Important: If you prefer not to share this information, you may still browse our website but may not be able to access certain services such as flight or hotel bookings.

2. Use of Your Personal Information

Your personal information is collected and used to:

• Process flight, hotel, and tour bookings
• Deliver personalized travel recommendations
• Provide customer service and support
• Improve our website and user experience
• Ensure account security and transaction integrity
• Communicate promotions, offers, or updates (with your consent)

We do not sell or rent your personal data to third parties. However, your information may be shared with authorized entities involved in fulfilling your bookings, such as:

• Banks and payment gateways
• Airlines and travel suppliers
• Regulatory or legal authorities, if required

3. Your Account & Control

As a registered member of Malik Express Travel & Tours, you can manage your personal data at any time. Features include:

• Edit My Details
• View Booking History & Quotes
• Manage Preferences
• Delete Your Account from your profile settings if you wish to discontinue

4. Email & Communication Preferences

We may send you emails regarding:

• Booking confirmations & travel itineraries
• Customer support follow-ups
• Promotional offers, discounts, and travel deals
• Travel tips, reminders, and alerts

Opt-Out Option: You may unsubscribe from promotional emails anytime by clicking the "Unsubscribe" link at the bottom of any email, without affecting your ability to receive transactional messages.

5. Automatically Collected Information

To enhance your user experience, we use cookies and other tracking technologies that collect non-personal data such as:

• IP Address
• Browser Type and Device
• Access Times and Referring URLs
• Pages visited on our website

This data helps us:

• Understand user behaviour
• Improve website functionality
• Deliver personalized travel deals based on your past activity

Cookie Control: You can manage or disable cookies via your browser settings.

6. Third-Party Data Sharing & Security

We only share your data with trusted third parties to complete your transactions or as required by law. We employ advanced encryption and data protection tools to secure:

• Online payments
• Account login and verification
• Secure storage of sensitive data

Our website uses SSL encryption and adheres to industry best practices for data security.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We recommend reviewing this page periodically to stay informed.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or personal data, please feel free to contact our support team:

Email: support@malikexpress.com

Phone: +92 311 1778811

Website: www.malikexpress.com